Many buyers will purchase multiple versions of the same item—say, the same pair of t-shirts in various sizes—to try out at home. This practice is known as bracketing. It goes like this — customers purchase multiple colors and sizes of the same items, try them at home, and subsequently return, in bulk, the items that don’t quite make the cut.

General Policy:

At CHYZZY, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied, we're here to help. The following Return and Exchange Policy outlines the terms and conditions for returning or exchanging items purchased from our online store. Our return and exchange policy is designed to be straightforward and customer-friendly

​

​

•  

• ​

Exchange Policy:

Eligibility for exchanges-

• Exchanges are allowed within [Choose a number] days of the purchase date.

• Items must be unworn, unwashed, and in their original condition with all tags attached.

• Items must not have any signs of wear, stains, or alterations.

• Items marked as "Final Sale" or "Clearance" cannot be exchanged.

​

Defective or Incorrect items:

Reporting a defect-

• If you receive a defective or incorrect item, please contact us at info.chyzzy@gmail.com within 7 days of receiving the order.

• Provide your order number, a detailed description of the defect or error, and any relevant photos.

• We will provide instructions for returning the item and will cover the return shipping costs.

Replacement Process-

• Once we receive and inspect the defective or incorrect item, we will send a replacement or issue a full refund, including shipping costs, within 5-7 business days.

• If the item is out of stock, you may choose to receive store credit or a refund???

Contact Information:

For any questions or concerns regarding our return and exchange policy, please contact us at: Email: info.chyzzy@gmail.com Phone: 7506667992 We value our customers and aim to provide a seamless shopping experience. Thank you for choosing CHYZZY